Contact us
Talk to a person about an order, a delivery, a sourcing request or your account.
Customer support
Email or call us and include your reference so we can find it straight away. Order references begin with 2K, sourcing requests with 2KR and deliveries with 2KD.
Sourcing enquiries
If you are looking for something the catalogue does not carry, send a request rather than an email — a request goes straight to the sourcing desk with your photograph and quantity attached.
Selling with 2KONECT
If you are a seller or want to become one, our seller support page covers applications, approvals and managing your store.
Response times
We answer during business hours, Monday to Saturday. Messages sent late in the day are usually answered the next working morning.
Where we are
2KONECT is based in Dar es Salaam, Tanzania.