Seller support
Help for stores selling on 2KONECT.
Applying to sell
Apply from the sell page. You will need your business or store name, your contact details and, where you have one, your NIDA or registration number. An administrator reads every application — approval is what creates your store.
While you wait
Applying is free and there are no listing fees while your application is being reviewed. We contact you as soon as a decision is made.
Listing local and imported stock
Each product asks where it is. Choose 'in Tanzania' for stock you hold, or 'from abroad' for products you source on order, and set a delivery window you can keep. Buyers filter on exactly this.
Managing your store
Your dashboard shows orders, earnings, units sold and which products are running low. Add and edit products from the products screen.
Orders and payouts
Move each order forward as you handle it — the buyer's tracking is built from what you record. Earnings are tracked in your dashboard against completed orders.
Getting help
Contact our team with your store name and, where relevant, the order reference.